Table of Contents:
1. All Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue
~ from Justuseapp.com NLP analysis of 17,733 combined software reviews.
Reviewer Pros and Cons:
- Allows users to find the type of automobile they want to purchase, as well as finance with Capitol One.
- Helps users to be prepared ahead of time what kind of vehicle would fit their budget based on expected APR and estimated monthly payment.
- Helps users to get pre-approved for auto loans.
- Deceptive as it give users cars and interest rates on the advertised amount which is never the actual price and never the actual interest rate.
- Signs users out “do to inactivity” while they are actively using the tool.
- Does not add number of doors (2,3,4,5, other) to help narrow the search.
All Capital One Auto Navigator Reviews (20)
CapitalOneAutoNavigator was a god send. I could be prepared ahead of time what kind of vehicle would fit my budget based on expected APR and estimated monthly payment. Once I selected a vehicle I went to go test drive and decided to purchase. I already had a loan through my credit union but decided to ask the dealer if they could offer me anything better. I don’t have horrible credit but I am working on it. Once I mentioned to the sales rep at the dealer I was also pre approved through Capital One he smiled and said “let’s see!”. NOT only did Capital One save me money compared to the dealer financing but ALSO though my own credit union! Capital One offered me 5% less APR than even my credit union could. Such an easy and seamless buying experience. I can even make my car payment right through my Capital One app. Thank you Capital One!
Second class citizen no more
Cap One kept sending me letters about pre-approval letters. After the second $2000 repair in 18 months to the car my wife drove I though ok put your $$$ where the rubber meets the road.
I was able to get online work the financing into a deal that fit our budget. Contacted the dealer with the paperwork. Sure no problem. No more shady car lots or buy here pay here crap for us. As my wife put it, it feels good to be able to walk through the front door of a real dealership. Even purchased our second car through them.
I’ve recommended CapOne to anyone who will listen.
Best way to buy a car!
I had not so great credit wasn’t getting approved for auto loans below 11% got pre approved and found the car I wanted. Called customer service before I went to the auto place to have everything solid. Went to buy the car, the dealer told me it was sopposed to be $71 more dollars than what capital one had said. I called cap 1 customer service back from the dealership and put them on speaker. Suddenly the dealership changed their mind and was ok with my price and payment. Dealers will always try to get money out of you. They will do it in finance. I ended up getting a loan for 6% thru capital one!
Best Car Buying Experience Ever!
I give Capital One 6 out of 5! I did the pre approval, found my car & showed them the pass. The car lot finance department tried to beat the interest rate, but couldn’t come close . In addition to the hassle free approval process and impressive interest rate , they made the paperwork signing painless as well. They have an app where you check and sign everything at once - instead of 50 pieces of paper . I highly recommend capital one to anyone looking to purchase a car.!
Know before you go...
App allows you to be prequalified and have the assurance of “worst case” pricing and rate before going to any dealership. We have purchased 3 cars using Capital One navigator and in all but one case their rates were the most competitive. In the other case the dealer had promo mfg financing that was better. CapitalOneAutoNavigator give you onsite int the impact on the interest rate of down, trade and term as well as price. It also allows you to see how the rate varies across models and ages.
Great app for people with strong or weak credit. Bargain from a position of confidence.
I’ve already bought one truck using CapitalOneAutoNavigator and it was great. Now I’m in the need of a new truck and am using it again. 2 things to add in future updates: in the sort by column, add newly listed as an option. In the filter section, under engines, add ability to filter multiple engines in each class. For example, under 2021+ Ford F-150, there are 4 - V6 options. 1 - NA, 3 - Ecoboosts - 1 - 2.7L, 2 - 3.5L (std Ecoboost and a Powerboost). I would like the ability to filter out the NA and 2.7L options. Oh, and under the description of a selected F150, all it says is V6 but it should really say which V6 it is.
Way Car Shopping Should Be
I’ve used AutoNavigator twice now to buy new cars. I love the fact that I can customize my payments, browse inventory at multiple dealers, and walk in with my financing done. The iOS app is nicely designed and works great, just like my main Capital One mobile app. Tell the product team to keep up the great work!!!
Glitchy - I am beginning to use other tools/apps in my search .
A few improvements would make this a really nice app that actually serves its purpose (I am assuming the purpose of CapitalOneAutoNavigator is to allow users to find the type of automobile they they want to purchase, as well as finance with Capitol One).
REGULARLY “signs” you out “do to inactivity” while you are actively using the tool. As in it just logged me out twice during a 5 minute period of searching. This is a REAL pain as you have to start you search all over again, it even looses those you mark as a favorite during the session on n which you were just forced out.
Adding number of doors (2,3,4,5, other) would greatly help narrow the search. Historically searching for a “coupe” would locate 2 door cars, but with CapitalOneAutoNavigator I routinely get results with 4 door cars/wagons.
Also adding fuel type (gas, electric, diesel, other) to the search would be useful in narrowing the search.
Cheap place to find cars yet
Well I’m kinda disgusted yet flattered. I prequalified for nearly half of what My Jaguar F-Type cost. Yet I can’t get a quality bank to borrow what I paid in cash for 😂. I’m determined to get a Jaguar SUV for $35k Used , with no bills or debt under my belt I can only get like a $20k minimum car with a $5k down payment. Lol guess I’ll save up for a few months and buy in cash again… banks are missing out I suppose there loss my gain.
By [emailprotected] Dc2020
Very recommended if you are confused where and how to find your future car.
I would recommend to everyone who is looking to but whether new or used car. Really helpful by estimating your monthly payment, the APR and telling the history of your if you gone purchase used one.
Got us a lower rate and monthly payment
I was able to use the quote from the preapproval to talk the dealer down on the monthly payment and rate from what they initially showed me. I know this is standard practice anyway but having CapitalOneAutoNavigator quote as a benchmark helped a ton!
By tone tone.
login and up time issues
I downloaded CapitalOneAutoNavigator because of you use the browser- you get logged out if you navigate away for ten seconds. Download CapitalOneAutoNavigator and can’t login if I selected “remember me”. Can log in without. But, again - cannot navigate away or be idle for too long before it times out. Also, if the APR and payments can’t be seen on CapitalOneAutoNavigator then what is even the point of CapitalOneAutoNavigator if it can’t be used for its purpose??
By naol b2
First started of good with a smooth interdace but after just a day of using CapitalOneAutoNavigator then next day it wouldn’t let me search cars i tried closing CapitalOneAutoNavigator and starting again but it just won’t let me which is a but of a frustration for me because i already applied and invested my time. But i’m hoping they’ll see this review and update CapitalOneAutoNavigator . I have an iphone xr with the latest software (13.1.3).
By thereareno nicnames available
This application is deceptive. It give you cars and interest rates on the advertised amount which is never the actual price and never the actual interest rate. The interest rate you get depends on car. Credit you tells you how much you are approved for and interest rate snd then you go shopping. CapitalOneAutoNavigator made my car buying experience a nightmare. Depending on VIN Number the interest rate changed so it made it very difficult to see if dealer was being honest. CapitalOneAutoNavigator is certainly not honest. I do not recommend.
Why limit my search to 500 miles?
Auto Navigator is great, I guess, if you don’t know what you want. It’s very limiting if you’re conducting a narrow search for a specific make/model. Biggest barrier is limiting my search to 500 miles. I can do nationwide searches on every other car app I use. And why am I forced out of CapitalOneAutoNavigator to the website all the time? This whole experience just complicates financing for me.
Prequalify with no ding to credit
What a superb way to search for available cars, get prequalified for financing without any hit to your credit and speed up the buying process by presenting the prequalification to a dealership....all at your finger tips. Proud to be a Capital One employee!
Love it! But.......
Love CapitalOneAutoNavigator and all of the features. Easy navigation and filters. With that being said. The saved cars feature does not work. After saving your cars to track they vanish after closing CapitalOneAutoNavigator . If your saved cars were Saved, this is a five star app.
By Juliana Marquez
Not all features available on mobile app
You can’t change car price on app. You can only change car price through website. This is frustrating because you might be able to negotiate on a price but can’t see your payment and interest rate because CapitalOneAutoNavigator will not allow the price to be manipulated. Please fix.
It worked perfect
I just bought a car last week using CapitalOneAutoNavigator. I found the car, printed the offer letter and give to the dealer. They knew how to use it... 2 hours and I leave the dealer with my car.
By HAPPY FIREFIGHTER
My title says it all my experience with you was so awesome before. I came back for a second time and I’ll probably come back in a few months for my daughter’s first car
Is Capital One Auto Navigator Safe?
Yes. Capital One Auto Navigator is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 17,733 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Capital One Auto Navigator Is 20.6/100.
Is Capital One Auto Navigator Legit?
Yes. Capital One Auto Navigator is legit, but not 100% legit to us. This conclusion was arrived at by running over 17,733 Capital One Auto Navigator User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Capital One Auto Navigator Is 71.6/100..
Is Capital One Auto Navigator not working?
Capital One Auto Navigator works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Capital One Auto Navigator? Post a Review
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Why should I report an Issue with Capital One Auto Navigator?
- Pulling issues faced by users like you is a good way to draw attention of Capital One Auto Navigator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capital One Auto Navigator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capital One Auto Navigator.
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