Ginn Chrysler Jeep Dodge - Covington, GA | Cars.com (2022)

Reviews

4.8

(147 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

First Class Dealership

July 12, 2022

By DJM . Just ordered our 3rd Dodge Charger. from Covington GA

Ginn is a modern up to date facility. All personnel were friendly and efficient. Ease of ordering vehicle and packages explained. Personal greeting from owner appreciated.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Dealer response

We appreciate your marvelous feedback, DJM. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Doing things with a Smile

July 7, 2022

By Robert from Covington Ga

Personal respect and Made me feel important. Not just spending money but made me feel good doing it. Nice place to be. Clean and up to date..

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
(Video) Ginn Chrysler Jeep Dodge Chevrolet in Covington GA. Are you looking for a Quality Used Vehicle
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Dealer response

Hi Robert, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Jeep Compass

June 27, 2022

By Tamiya from Covington ga

Jimmy B. Is the best saler . He got my in brand new Jeep with no problems. I reslly recommand him to anybody looking for a car.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Dealer response

Thank you for taking the time to share your feedback regarding your experience at Ginn Chrysler Jeep Dodge Ram and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Great!

May 31, 2022

By S. Miller from Covington, GA

Khadijah Florence was awesome assisting me with my purchase! She was kind and supportive, actively listened and gave sound advice that you rarely receive during any typical general dealership experience. I’m super proud of my purchase and interactions with her , Josef White and team were exceptional! Thanks again team!

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Dealer response

(Video) Ginn Chrysler Jeep Dodge Ram in Covington GA

S. Miller, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Ginn Chrysler Jeep Dodge Ram for your vehicle needs. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Great experience

May 1, 2022

By Ernie from Good Hope, Ga

We had a great experience with Lindsey and the rest of the team at Ginn CDJR with the purchase of our 2022 Jeep Gladiator. As a bonus, we also left with a new puppy from the finance person (Deb)!! Again, a great experience!!

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Buy at GINN

April 26, 2022

By Kevin S. from Covington, GA

Here’s my experience, I had a 2007 fair condition Toyota Carmy with 270k miles. Mr. Shelton Jones actively listened and engaged in the conversation about my needs (wants). The 1st car Shelton showed me literally checked all my boxes. I mean even the color was perfect. If you need a vehicle, trust me these folks at GINN are who you need to buy from.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Great experience in a crazy auto market

April 24, 2022

(Video) Ginn Chrysler Jeep Dodge Ram in Covington, GA

By stephtaylorrn from Locust Grove, GA

Don was wonderful to work with. Very professional yet very personable as well. Everyone worked hard to get us the best deal possible in this crazy market.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Dealer response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Don was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Ask for Okon Godwin

April 17, 2022

By R SCOTT from Yazoo,MS

Excellent Dealership....my salesperson was very knowledgeable throughout the whole process....thanks again Okon..Hope to do business again in the near future..A+++ service all the way to end..

Rating breakdown (out of 5):

  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Okon was able to meet your needs. At Ginn Chrysler Jeep Dodge Ram, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Very Impressed

April 12, 2022

By Bryan G. from Covington, GA

What a great experience I had with Ginn CJDR. My car salesman was J. D. Owens, he is top notch 10 stars. He treats everyone like family and like he has known you his whole life. Make sure if you are in the market for a new or used vehicle you stop buy and see J. D. Owens. I also enjoyed working with Josef White on the finance side of my deal, he is top notch 10 stars as well. There are a lot of great people that work at Ginn CJDR. You can’t go wrong with your decision in giving them a try. Their service department is hands down one of the best I have ever visited for service.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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(Video) Ginn Chrysler Jeep Dodge Ram Chevrolet in Covington GA

Dealer response

We appreciate your input, Bryan. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

5.0

Ask for Devin

April 9, 2022

By WC from Columbus GA

Devin was great. Went above and beyond to ensure that all questions were answered. If he did not know the answer, he would find the right person to ask. If you are going to Ginn, ask for Devin.

Rating breakdown (out of 5):

  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Dealer response

Hi, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Devin went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Read all 147 reviews

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